FAQ

What is a dental second opinion?

A dental second opinion is an independent professional evaluation of an existing diagnosis or treatment plan. It helps patients better understand their dental condition and consider possible treatment options before making a decision.

Who provides the consultation?

All consultations on Telehealth.uz are currently provided by Dr. Bakhtinur Khudanov, a dentist and professor with experience in preventive dentistry, research, and digital health.

How does the consultation process work?

The process is simple:

  1. Submit your dental case through the online form.

  2. Upload relevant documents such as dental X-rays or treatment plans.

  3. Your case will be reviewed and you will receive professional feedback.

What documents should I upload?

You may upload any relevant dental documents, including:

  • dental X-rays

  • CBCT images or reports

  • clinical photographs

  • treatment plans

  • laboratory results

Providing more detailed information helps improve the quality of the evaluation.

How long does it take to receive a response?

Response time may vary depending on the number of requests, but most submissions are typically reviewed within a few days.

Is the consultation free?

Currently, Telehealth.uz offers dental second opinions and teledentistry consultations free of charge for a limited period of time as part of the platform’s initial development phase.

Is my personal information confidential?

Yes. All submitted information and medical documents are handled with strict confidentiality and used only for reviewing your case.

Can this service replace a dental visit?

No. The information provided through Telehealth.uz is intended to help patients better understand their dental condition and treatment options. It does not replace a clinical examination by a dentist.

Can patients from other countries use this service?

Yes. Telehealth.uz is designed to provide educational dental guidance and second opinions for patients worldwide. However, users should always consult a licensed dentist in their own country for diagnosis and treatment.

What types of dental problems can be reviewed?

The platform can help review many dental issues, including:

  • tooth pain and sensitivity

  • cavities and restorative treatment

  • gum disease

  • orthodontic treatment plans

  • implant or prosthetic treatment plans

  • preventive dental care questions